HELP! I need my order RUSH processed in 1 business day! (5 business days for textile + wholesale orders)
Our current in-house processing time for all ribbon and wearable products is 2-3 business days + the shipping method you select. If you purchase a textile we have a current lead time of 10 business days + shipping, as each silk textile is dyed-to-order. If you need your order sooner, please select Rush Processing at checkout.
Rush Processing is a service which will put your order at the front of the production line and is an added 30% fee to your total order. Our whole team of gals stops what they're doing and focuses full attention on your order. Rush orders delay all other orders and projects in our studio. It's a service for those moments you find yourself in a ribbon emergency. If you need your order rushed, please select the HELP! option in your cart during checkout. For ribbons and wearables, rushing your order will reduce the processing time from 2-3 business days to 1 business day. For textiles, rush processing reduces the 10 business day production time to 5 business days.
We currently ship using USPS Priority Mail for domestic orders and DHL Express for orders outside the US. For more information on our shipping policies, visit our shipping info page.
Silk is a delicate fabric that typically requires special care when cleaned as stains tend to bond to this protein fiber easily. Most of our products can be machine washed, however, some are best washed by hand with mild detergent. We highly recommend The Laundress or Eucalan. For moderate stain removal, wash the entire textile. Dark or unsightly stains should be taken to a dry cleaner. Never bleach or spot treat your textile, as rubbing one area of silk can cause lightening in that spot. A slight run of pigment is common in hand-dyed fabrics.
Soak to clean and hang dry. Washing will encourage fraying. Can be ironed, velvet pile side down, for a more refined look.
Hand wash and hang dry. Washing will encourage fraying. Can be straight-ironed or steamed for a more refined look.
Gossamer Ribbon | Ribbon Trim | Remnant Bundles
Soak to clean and hang dry. Washing will encourage fraying. Can be straight-ironed for a more refined look.
Machine wash cold on delicate with like colors. Hang dry or tumble dry low. Washing will encourage fraying. Steam for a refined look.
‘The Scout’ | ‘The Classic’ | ‘The Hankie’
Machine wash cold on delicate with like colors. Hang dry or tumble dry low. Steam for a refined look.
Classic Textile | Gossamer Textile
Dry clean, hand wash, or machine wash cold on delicate with like colors. Washing will encourage fraying. Hang dry or tumble dry low. Steam for a refined look.